Question 1

What makes Upbot different from other monitoring services?

Accepted Answer

Upbot is specifically designed for Discord bots. Unlike generic monitoring services, we understand the unique challenges of Discord bot hosting, API rate limits, and community expectations. Our status pages are optimized for Discord communities with features like webhook notifications and Discord-native integrations.

Question 2

How quickly will I be notified if my bot goes down?

Accepted Answer

We receive events directly from Discord in real-time, allowing us to detect issues instantly. This approach is superior to interval-based checking as it provides immediate detection, reduces latency, and avoids false positives related to API rate limits. Notifications are sent instantly via your configured channels - Discord webhooks, email, SMS, or push notifications.

Question 3

Can I customize the status page for my community?

Accepted Answer

Absolutely! Upbot offers extensive customization options including custom domains, branding, colors, and messaging. You can match your status page to your server's theme and add custom announcements or maintenance schedules.

Question 4

What happens if Upbot itself goes down?

Accepted Answer

We guarantee 99.99% uptime with our redundant infrastructure across multiple regions. In the unlikely event of an outage, we have backup monitoring systems and will communicate transparently via our own status page and social media channels.

Question 5

Do you offer API access for custom integrations?

Accepted Answer

Yes! Our comprehensive REST API allows you to integrate Upbot data into your own applications, dashboards, or Discord bots. You can programmatically manage monitors, retrieve historical data, and trigger maintenance modes.

Question 6

How does pricing work? Is there a free plan?

Accepted Answer

We offer a generous free tier that includes monitoring for up to 5 bots with 1-minute check intervals. Paid plans start at $9/month and include faster checking, unlimited bots, advanced analytics, and priority support. Enterprise plans available for large communities.

Question 7

Can I monitor bots hosted on different platforms?

Accepted Answer

Yes! Upbot works regardless of where your bot is hosted - whether it's on a VPS, cloud provider like AWS/GCP, or hosting services like Railway or Heroku. We monitor via Discord's API, so hosting location doesn't matter.

Question 8

What kind of analytics and reporting do you provide?

Accepted Answer

Upbot provides comprehensive analytics including uptime percentage, response time trends, incident history, geographic performance data, and custom reports. You can export data or integrate with tools like Grafana for advanced visualization.

Question 9

How do I set up monitoring for my Discord bot?

Accepted Answer

Setup takes less than 5 minutes! Simply add your bot token (with minimal permissions), configure your notification preferences, and customize your status page. Our setup wizard guides you through each step with helpful tips.

Question 10

Is my bot token secure with Upbot?

Accepted Answer

Security is our top priority. Bot tokens are encrypted at rest and in transit using industry-standard AES-256 encryption. We follow SOC 2 compliance standards and undergo regular security audits. Tokens are stored separately from other data with strict access controls.

Question 11

Is Upbot free?

Accepted Answer

Yes, there is a free plan available, as well as a paid plan with additional features.

Question 12

Can I set up notifications in Upbot?

Accepted Answer

Yes, you can set up custom notifications based on bot activities.

Question 13

Can I track bots that I'm not the owner/dev of?

Accepted Answer

Yes, you can track bots you don't own or develop, as long as they are registered and linked to your Upbot account.

Question 14

Is Upbot mobile-friendly?

Accepted Answer

While Upbot is primarily designed for desktop use, the platform is accessible and functional on mobile devices.

Question 15

Can I track a user with Upbot?

Accepted Answer

No, Upbot tracks only bot activities, not individual users.

Question 16

Can Upbot be self-hosted?

Accepted Answer

No, Upbot is a cloud-based service and cannot be self-hosted.

Question 17

Can I publicly display the status of my Discord bot?

Accepted Answer

Yes, each bot can have a customizable public status page to inform your users in real time.

Question 18

Does Upbot work even if my bot is on a private cluster?

Accepted Answer

Yes, monitoring goes through Discord, so no port opening or network configuration is required.

Frequently Asked Questions