Last updated: 15/12/2025
1. Information We Collect
We collect the following types of information:
Personal Information: When you create an account, we may collect your name, email address, and other details.
Usage Data: We may collect information on how you interact with our services, including device information, log data, and browsing activity.
Cookies: We use cookies and similar technologies to enhance your user experience and analyze site traffic.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and improve our services.
To process payments, subscriptions, and manage billing.
To personalize your experience.
To communicate with you about updates, promotions, and support.
To monitor and analyze usage to improve our platform and performance.
3. Data Security
We implement security measures to protect your personal data, including encryption and secure servers. However, please note that no method of transmission over the internet is 100% secure. Our platform is hosted by Hetzner in Germany (DE), and we ensure that data protection regulations are followed.
4. Data Sharing
We do not share your personal information with third parties except in the following cases:
Legal Requirements: When required by law or to comply with legal obligations.
Trusted Service Providers: We work with a limited number of third-party providers who assist us in delivering our services, under strict confidentiality and data processing agreements:
Paddle manages our payments, subscriptions, and customer billing information.
Zoho handles email management and communication services.
Clarity and Google Analytics are used to collect analytics data and help us understand usage patterns.
Tawk.to provides our live chat and support system.
These service providers are only authorized to use your information as necessary to provide their respective services to us.
5. Your Rights
You have the right to:
Access, correct, or delete your personal information.
Object to or restrict the processing of your personal data.
Withdraw consent at any time where processing is based on consent.
To exercise your rights, please contact us at privacy@upbot.app.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page.
7. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at privacy@upbot.app