Get in Touch
Have questions about Discord bot monitoring? Need help getting started? Our team is here to help you succeed.
Frequently Asked Questions
How quickly do you respond to support requests?
We aim to respond to all support requests within 24 hours. Premium subscribers receive priority support with responses typically within 4 hours.
Do you offer phone support?
Phone support is available for Enterprise customers. All other customers can reach us via email or our Discord community for the fastest response.
Can you help with custom integrations?
Yes! Our team can help with custom integrations and enterprise solutions. Contact our sales team to discuss your specific requirements.
Our Response Time Promise
We understand that when your bots are down, every minute counts. That's why we're committed to fast, helpful responses.
< 4 hours
Premium Support
< 24 hours
Standard Support
24/7
System Monitoring